Skip to main content

The AI knows exactly what your company offers.

Define your services, rates, and rules once. Tradejoy uses them for every quote, booking, and customer conversation — no guessing, no off-script answers.

Knowledge base · Customer Q&A

Q

What's included in a consumer unit inspection?

Q

Do you offer gas safety certificates?

Q

How long does a full rewire take?

✓ Answered instantly · No staff time
Knowledge base · Customer Q&A

Q

What's included in a consumer unit inspection?

Q

Do you offer gas safety certificates?

Q

How long does a full rewire take?

✓ Answered instantly · No staff time

Your service configuration could be working harder

  • 📋

    Services and rates in one place

    Everything the AI needs to quote and book, defined by you. One source of truth.

  • 🔒

    Rules the AI follows every time

    Coverage areas, eligible properties, exclusions — enforced consistently in every conversation.

  • Update once, applies everywhere

    Change a rate and it flows through quotes, bookings, and responses immediately.

Company knowledge built to run every job right

Customer asks

Do you offer gas safety certificates?

Yes — we cover CP12 landlord gas safety checks. Available Mon–Sat, from £85.

✓ Answered instantly

Services and pricing defined

The AI quotes from your real rates, not guesses. Accurate every time.

Customer asks

What's included in a consumer unit inspection?

Checks all circuits for safety and compliance. Includes written EICR report, £95 + parts.

✓ Answered instantly

Rules enforced in every conversation

The AI only offers what you actually provide. No quoting for work you don't do.

Customer asks

How long does a full rewire take?

A typical 3-bed house takes 3–5 days. We provide a detailed quote upfront with no hidden costs.

✓ Answered instantly

Update and it takes effect immediately

No retraining, no delay. Change a rate and it's live across the whole system.

FAQ

How do I add my services and rates?

Through your Tradejoy dashboard. You define each service, its base rate, any variable pricing rules, and any eligibility criteria. The AI uses this configuration for all quotes and conversations.

What happens when my rates change?

Update the rate in your knowledge base and it takes effect immediately. All new quotes will use the updated rate — existing accepted quotes are not affected.

Can I restrict which areas or property types the AI quotes for?

Yes. You can define coverage areas by postcode or region, eligible property types (residential, commercial, leasehold), and any exclusions. The AI follows these rules in every conversation.

Trusted by owners

7 hrs

Saved weekly on admin

< 30s

AI response time

100%

Answers from your own rules

The back-office your business has been missing.

Get the complete Tradejoy back-office. No monthly fee — Tradejoy only gets paid when work gets paid.

Get a free demo