Built for maintenance owners who are done carrying the admin.
UK trade businesses lose 24 days a year to admin. One in three lose jobs because they can't pick up the phone. The companies that keep this country running deserve a back-office that works as hard as they do.
Walk into almost any property maintenance company and you find the same picture. The owner is brilliant at the work — but the business runs on a phone that never stops, a notepad of half-taken jobs, quotes typed up late at night, and invoices chased one awkward message at a time.
Most businesses are also one person away from chaos. When the ops person calls in sick, 25 jobs don't get closed and ten quotes don't go out. When a trader's job gets cancelled and nobody tells the office, an £800 job disappears quietly from the week's revenue. The owner finds out at 6pm. By then, it's too late to do anything about it.
Modern software was built for tech companies and online retailers. The trades got spreadsheets, clunky job-management tools, and apps that added more screens to click instead of actually doing the work. So owners kept pushing every job forward by hand — long after the working day was done, still mopping up the team's loose ends at 10pm.
We started Tradejoy to change that. Not by giving owners another place to type the same information, but by building the back-office layer that keeps jobs moving for them.
Stuck doing it all by hand
The work is valuable. The coordination around it is exhausting. Every enquiry, every quote, every booking, every update, every payment still depends on a human remembering to push it to the next step. Growth just means more admin — or hiring someone to absorb it. Neither feels like progress.
A modern back office, powered by AI
Tradejoy answers enquiries across phone, SMS, email, and web, gathers job details, prepares quotes, books visits, keeps customers and job contacts updated, collects payment, and gives traders the job information, photos, notes, and certificate actions they need. The owner runs the company. Tradejoy keeps the operations queue moving.
Why we're building this
We believe owners should come home before their families are asleep. They should lead the team, not chase the queue. They should grow when they want to, not when they can finally afford to hire someone to absorb the admin. Tradejoy exists to make that possible.