While you're on a job, Tradejoy is winning the next one.
Every call answered. Every quote sent. Every payment collected. Here is how it works.
Capture every enquiry
Tradejoy sits behind your website (including a chat box you can add to it), phone, email, text, and chat channels. Every request is picked up with the right customer, property, access, service, and urgency detail attached.
Turn requests into quotes
The AI gathers the missing facts and checks live supplier prices so you are not quoting from memory. It matches the job to your service rules and sends the quote. If you want to approve every quote before it leaves your company, you can.
Coordinate the team
Jobs land in one company workflow. Tradejoy helps assign the right trader, keeps status current, and sends the right update to customers, admins, traders, and every other contact on the job.
Close the loop
Quotes, invoices, receipts, updates, photos, completion notes, payments, certificates, and review requests all stay attached to the job. Traders photograph receipts at the merchant. Tradejoy reads them and logs the costs. Wrong name on a certificate? Fixed in seconds with a full record of what changed.
Common questions from owners
How does Tradejoy answer enquiries while I'm on a job?
One in three tradespeople have lost a job because they couldn't answer the phone. Tradejoy picks up every call, text, email, and web chat automatically, day or night. It captures the job detail and keeps the request moving, so you never lose work while you're on the tools.
Do I have to change how my team already works?
No. Every job lands in one shared company workflow your whole team can see. Tradejoy helps assign work to the right person, keeps lifecycle status current, and sends updates — it fits around your existing team instead of replacing your process.
Does Tradejoy replace my office admin?
It takes the repetitive operational work off their plate — intake, qualifying, booking, customer updates, and payment follow-up. Owners and admins stay in control and focus on customers and team quality, while Tradejoy keeps the queue moving.
Can it handle multiple trades, properties, and contacts?
Yes. Tradejoy is built for property maintenance companies that coordinate multiple people, properties, trades, and contacts — tenants, landlords, property managers, and site contacts — from one company account, and keeps each person updated.
How does payment work?
Customers pay through your own company Stripe account on the job page. Quotes, invoices, receipts, deposits, and outstanding balances all stay attached to the job, so cash flow is visible without separate links or spreadsheets.
What happens after a job is booked?
Tradejoy keeps the job moving to completion — it updates the customer and everyone else involved, tracks the lifecycle, attaches photos and completion notes, collects payment, and follows up for a review. Nothing relies on memory or chasing.
Does it work for property managers and letting agents?
Yes. Tradejoy handles managed properties. Tenant reports the fault, landlord pays, property manager sorts access. Each person gets updates through the right channel. Invoices go to the right account. The whole job is tracked against the property, not just the person who called.
Can electricians use it for EICR work?
Yes. Photograph the consumer unit and Tradejoy reads every circuit, rating, device type, and label. The test schedule is filled in before the inspection starts. Certificates are issued, filed, and sent automatically. If a name or address is wrong on an issued certificate, it is fixed in seconds with a full record of what changed. The inspection data is never touched.