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Jobs completed. Reviews collected. Work returns.

Tradejoy sends a review request after every job, tracks responses, and helps you stay in touch for annual work, service plans, and repeat bookings.

Follow-up sequence · Sarah · Consumer unit
SMS·30 min after job completed

Hi Sarah, thanks for choosing us! Pleased with the work? Leave a quick review:

Email·3 days after no review yet

How did we do? A quick review means a lot to a small business.

SMS·11 months after annual reminder

Hi Sarah, your consumer unit is due for its annual check. Book now for priority slots:

Follow-up sequence · Sarah · Consumer unit
SMS·30 min after job completed

Hi Sarah, thanks for choosing us! Pleased with the work? Leave a quick review:

Email·3 days after no review yet

How did we do? A quick review means a lot to a small business.

SMS·11 months after annual reminder

Hi Sarah, your consumer unit is due for its annual check. Book now for priority slots:

Your repeat business could be more systematic

  • Review request after every job

    Sent automatically when the job is marked complete. Personalised, timed right, never forgotten.

  • 🔄

    Annual reminders for recurring work

    Boiler checks, inspection renewals, and service plans triggered on schedule — next year, automatically.

  • 💼

    Service plan offers built in

    Propose a maintenance contract to customers who've already experienced your work.

Follow-up built to turn one job into many

SMS · 30 min after job completion

Hi Sarah, thanks for choosing us! Pleased with the work? Leave a quick review:

✓ Sent 30 min after completion

Review request on completion

Automatic, personalised, and timed right — not too soon, not forgotten three weeks later.

SMS · 11 months after job

Hi Sarah, your consumer unit is due for its annual check. Book now for priority slots:

✓ Set once · Runs automatically

Annual maintenance reminders

Set once. Tradejoy reaches out at the right time next year, with a booking link.

Email · 3 days after job

How did we do? A quick review means a lot to a small business.

✓ Keeps the relationship warm

Service plan offers

Turn a one-off job into recurring revenue with a built-in proposal that goes out automatically.

FAQ

When does the review request go out?

Automatically when the job is marked complete, with a short delay to give the customer time to reflect. The timing is configurable if you want to adjust it.

Can I set up annual reminders for specific customers?

Yes. When a job is complete, you can set a reminder date for follow-up — whether that's the annual gas safety check, an inspection renewal, or a seasonal service. Tradejoy reaches out automatically.

What does a service plan proposal look like?

A personalised message offering a maintenance contract, with your terms and pricing. You define the template — Tradejoy personalises it with the customer's name, property, and previous job details.

Trusted by owners

3x

More reviews with automated follow-up

11 months

Optimal rebooking window

Zero

Follow-ups forgotten

The back-office your business has been missing.

Get the complete Tradejoy back-office. No monthly fee — Tradejoy only gets paid when work gets paid.

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