What Is It?
A request gas safety certificate letter is a formal written communication from a tenant to their landlord, or to a letting agent acting on the landlord's behalf, asking for a copy of the current Gas Safety Record for the rented property — or asking that the annual gas safety check be arranged if one is overdue. The letter references the Gas Safety (Installation and Use) Regulations 1998, gives a reasonable timeframe for compliance, and creates documented evidence that the request was made, which matters if the issue has to be escalated.
About This Template
Under the Gas Safety (Installation and Use) Regulations 1998, landlords must have every gas appliance, fitting and flue they are responsible for checked for safety every 12 months, and must give the tenant a copy of the Gas Safety Record within 28 days of the check, and to new tenants before they move in. If your landlord has not provided this — or if you believe the annual check is overdue — you have the right to request it. This letter template gives tenants a clear, professional and legally referenced way to make that request. It cites the relevant regulations, sets a reasonable deadline for response, and outlines what to do if the landlord does not comply.
When to Use
- When you have moved into a rented property and have not been given a copy of the Gas Safety Record
- When you believe the last annual gas safety check was carried out more than 12 months ago
- When you have concerns about the safety of a gas appliance and want documentary evidence of its condition
- When your landlord or letting agent has verbally promised to provide the record but has not done so
- When you need a documented paper trail before reporting the matter to the Health and Safety Executive or your local authority
- When you are preparing to raise a formal complaint about a gas hazard in your rented home
What to Include
- Your full name and the address of the rented property
- The landlord's or letting agent's name and correspondence address
- The date of the letter and your tenancy start date for context
- A clear statement requesting a copy of the current Gas Safety Record (CP12) for the property
- Reference to the Gas Safety (Installation and Use) Regulations 1998 and the landlord's duty to arrange an annual gas safety check and to give the tenant a copy of the record within 28 days, and to new tenants before they move in
- A request that, if no current record exists, the annual gas safety check is arranged promptly by a Gas Safe registered engineer
- A reasonable deadline for the landlord to respond — 14 days is standard and reasonable
- A statement that you will escalate the matter to the Health and Safety Executive or your local authority if the landlord does not respond within the deadline
- Your contact details for the landlord's response
- A note of how the letter was sent — email with a read receipt, recorded delivery, or hand-delivered with a witness — to provide proof of delivery
Tips
Send the letter by recorded delivery or by email with a read receipt so you have proof it was received — you will need this if the matter is escalated
Keep a copy of the letter and all related correspondence, and note the dates; a clear timeline makes any complaint to an enforcement body much stronger
Be polite but firm — many landlords are not deliberately non-compliant and a professional letter often resolves the issue without escalation
If the landlord does not respond within 14 days, you can report the matter to the Health and Safety Executive, which enforces gas safety law, or to your local authority's housing team
Check that any engineer the landlord arranges is Gas Safe registered — only a Gas Safe registered engineer may carry out the check and complete the record
